Shipping policy

Last updated: 11/15/2025

Thank you for shopping with us! Please review our shipping terms below.

1. Processing Time

Because we wash, condition, and quality-check every bundle:

Processing Time: 3–5 business days

(not including weekends or holidays)

During high-volume seasons or sales, processing may take an additional 1–2 business days.

Once shipped, U.S. orders typically arrive in:

Shipping times may vary depending on the carrier.

You will receive a tracking number via email or SMS once your order ships.

you will have the ability to track your package

Customers are responsible for entering the correct shipping address at checkout.

We are not responsible for packages delivered to the wrong address provided by the customer.

Once your package is accepted by the carrier, we are no longer responsible for:

For package issues, please file a claim with USPS/UPS.

Shipping charges are non-refundable.

they are based on carriers charges, we have no control over shipping fees.

Orders cannot be changed or canceled once processing has begun.

For shipping questions, email us at:

📧 shesevenhairextensions@gmail.com. please subject email for shipping questions.